{"id":5698,"date":"2025-04-22T19:04:14","date_gmt":"2025-04-22T19:04:14","guid":{"rendered":"https:\/\/puertoexperience.com\/?page_id=5698"},"modified":"2025-07-20T17:05:11","modified_gmt":"2025-07-20T17:05:11","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/puertoexperience.com\/en\/politica-de-reembolso\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5698\" class=\"elementor elementor-5698\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f72a69 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f72a69\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0a4928\" data-id=\"b0a4928\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b62809b elementor-widget elementor-widget-text-editor\" data-id=\"b62809b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Refund policy.<\/h2>\n<p>Our refund policy lasts 24 hours. If you cancel within 24 hours of your trip, we cannot offer you a refund.<\/p>\n<p><strong>Refunds.<\/strong><br>Once we receive and inspect your cancellation request, we will send you an email to notify you. <br>We will also notify you of the approval or rejection of your refund.<\/p>\n<p>If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain timeframe.<\/p>\n<p><strong>Late or non-received refunds.<\/strong><br>If you haven't received your refund yet, check your bank account.<\/p>\n<p>Next, contact your credit card issuer; it may take some time for the refund to be officially posted.<\/p>\n<p>Next, contact your bank. The refund process usually takes some time.<\/p>\n<p>If you've done all of this and still haven't received your refund, please contact us at puertoexperience@gmail.com<\/p>\n<p>Need help?<br>Contact us at puertoexperience@gmail.com for questions regarding refunds and returns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de&nbsp; reembolsos. Nuestra pol\u00edtica de reembolsos tiene una duraci\u00f3n de 24 horas. Si su cancelaci\u00f3n es dentro de las&nbsp; 24 horas antes de su viaje, no podemos ofrecerle un reembolso. Reembolsos.Una vez recibida e inspeccionada su solicitud de cancelaci\u00f3n, le enviaremos un correo electr\u00f3nico para notificarle. Tambi\u00e9n le notificaremos la aprobaci\u00f3n o el rechazo &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/puertoexperience.com\/en\/politica-de-reembolso\/\"> <span class=\"screen-reader-text\">Refund Policy<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-5698","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/puertoexperience.com\/en\/wp-json\/wp\/v2\/pages\/5698","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puertoexperience.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puertoexperience.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puertoexperience.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/puertoexperience.com\/en\/wp-json\/wp\/v2\/comments?post=5698"}],"version-history":[{"count":0,"href":"https:\/\/puertoexperience.com\/en\/wp-json\/wp\/v2\/pages\/5698\/revisions"}],"wp:attachment":[{"href":"https:\/\/puertoexperience.com\/en\/wp-json\/wp\/v2\/media?parent=5698"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}